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Terms and Conditions

Orders

  • Minimum opening order is $200; reorder $100.
  • All changes to open orders should be submitted in writing.
  • All customers must supply Cocoknits with their state sales tax number.
  • By signing the wholesale application you agree not to sell Cocoknits products on Etsy, Amazon, or eBay.

Payment Terms

  • Prepayment of all orders is required. We accept payment by credit card (Visa, MasterCard and American Express) or PayPal.
  • Prepayments include shipping charge.

Returns / Claims / Cancellations

  • Please examine your order upon arrival for any discrepancies. Any shipping damage or loss must be claimed by consignee with carrier. All other claims must be submitted within ten (10) days of receipt.
  • No returns will be accepted without a Cocoknits return authorization (RA) number. All cartons must be identified with this number. Returns must be received in their original condition.
  • Returns may be subject to a 20% handling or restocking fee.
  • Unauthorized returns will be charged a 20% restocking fee and all freight charges.
  • All cancellations must be requested in writing and confirmed by Cocoknits.